Fees

Following your tour of The Lodge, should you decide to join the waitlist, you will be asked to pay a non-refundable registration fee of £75.00 This does not, however, guarantee you a place.

Fees are calculated based on the 51 weeks of the year we are open and divided into 12 monthly payments. Bank and Public Holidays and two training days are included in the calculations. Fees are reviewed annually, when one month’s notice of any increase will be given.

Once you have been offered a place at The Lodge you will be required to pay a full month’s fees in advance in order to secure your place. This will then be offset against your first month’s payment.

Fees must be paid from the agreed starting date. The days given to settle your child/children should be arranged prior to this date.

Fees must be paid monthly, in advance, by the 1st of each month regardless of payment method (standing order, BACS transfer or vouchers). Please note that there is no reduction in fees or changing of days for absence due to holidays or sickness. The same applies when we are closed for Bank Holidays.

We offer a 5% discount to the eldest child, if a sibling joins for 3 days a week or more.

A minimum of one full calendar month’s notice is required to reduce your child’s days. Please note you are required to settle that month’s payment for those days even if your child does not attend the days reduced. When reducing your days, we cannot guarantee your child attending the same days as before. Notice must be given in writing. The Manager will then refer to the waiting list and discuss the days available.

We require a minimum of one full calendar month’s notice should you wish to withdraw your child from The Lodge. The leaving date is the last day of the calendar month irrespective of whether it coincides with personal holidays, sickness, Bank/Public Holidays, Easter and Christmas. Notice must be given in writing. Once written notice has been received, an invoice will be issued for payment along with any other amounts that are due or outstanding. Please note, you are required to settle the month’s payment even if your child does not attend the full month duration.

We have an obligation to report to the relevant authorities any suspicions we have that a child has suffered neglect or abuse, and we may do so without parental consent and / or without informing a Parent

Complaints regarding the provision of services and / or level of care you or your child has received should, in the first instance, be addressed to the nursery Manager in person or in writing. A full copy of our complaints policy is available on request or displayed in the Policies folder in the Hallway.